App / Mobile
h880 handles your information with a clear, documented approach — what we collect, how we use it, and what choices you have over it. Access to our platform depends on your local law and eligible regions.
When you open an account with us, we collect the details you provide directly: your name, contact address, and the payment method you register — whether that is bKash, Nagad, Rocket or Bank Transfer. We also collect technical data your device sends automatically when you load our pages, such as browser type, session timestamps and the pages you visit within the lobby. This technical data helps us keep the site working correctly across mobile and desktop and lets us detect unusual login activity on your account. We do not sell your personal data to third parties. Where we share data with third-party processors — for example, payment processors that handle your bKash or Nagad transactions — those processors operate under agreements that limit what they can do with the data. Payment transaction records are stored as required to support account history and any disputes you raise. We apply encryption in transit for data moving between your browser and our servers. Availability of the platform depends on your local law and the eligible regions we currently support. If you are outside a supported region, some features may not be accessible, and the data we hold about your account reflects only the activity that took place while your region was eligible.
This policy applies specifically to the data h880 collects and controls. It does not extend to external services you reach through our pages, including payment processors or third-party game content studios. Each item below sets out whether it falls inside or outside the scope of this policy.
Login records, device identifiers and session activity on h880 fall fully inside this policy. We control this data directly and you can request a review of it through our support channel.
When you deposit or withdraw via bKash, Nagad or Bank Transfer, the transaction passes through a payment processor. We hold the account-side record; the processor holds its own record under its own privacy terms.
Cookies and similar tools we set on h880 are covered here. We use them for session management and site performance. You can adjust cookie preferences through your browser settings.
Game content from studios in our lobby, external links and any off-site payment gateway operate under their own privacy policies. We are not responsible for how those services collect or use your data.
You have practical options for managing the information we hold about you. To review what we store on your account, contact our support team using the live chat or email route listed on this site — we will confirm what data categories we hold and how they are used. If any detail is incorrect, such as a registered contact address or the name on your account, you can request a correction through the same support channel. We will make the change and confirm it once done. For questions about how your bKash or Nagad payment details are stored against your account wallet, our support team can walk you through the records visible from your side and clarify what the payment processor holds separately. Note that some data, such as transaction history, must be kept for a minimum period to satisfy our own operational requirements — we cannot delete these records on request before that period ends, but we will tell you the applicable period when you ask.
Contact support to request a summary of the personal data categories we hold on your account. We will respond through the channel you used to ask.
If your registered name, contact detail or information is wrong, raise a correction request with support. We apply the change and confirm once it is done.
For questions about how long we keep your transaction history or login records, our support team can explain the retention period that applies to each data category.
Any privacy question not covered on this page can be submitted to our support team. Use the published live chat or email route rather than a social channel for data-related matters.
For any question about how your data is handled, the routes below are the ones we monitor for privacy and account matters. We do not publish a postal address for data requests; use the digital channels only.
Open the chat icon on h880 to reach our support team directly. Use this route for urgent account or data questions.
Send a written data or privacy question to the support email address published in the Contact section of our site. Written requests create a clear record of what you asked.
The Help section of your signed-in account area covers common questions about your data, wallet records and account settings without requiring a support conversation.
Our approach to data security is built around the account access flows and payment rails our platform actually uses — not a generic framework copied from another context.
Data moving between your browser or mobile device and h880 is encrypted. This applies to account login, wallet activity and any form you submit on the site.
We set session and performance cookies to keep the lobby running smoothly. You can clear or block these through your browser settings; some site features may not work correctly without session cookies.
Account data is kept for as long as your account is active and for a further period required by our operational policies. Transaction records linked to bKash, Nagad or Bank Transfer are kept for dispute resolution purposes.
When we update this policy in a material way, we post a notice in the site's announcement area. Continued account use after the notice date means you have seen the update.
The questions below cover what we hear most often from account holders about how their personal data is handled on h880.
We collect the details you enter during account creation — name, contact information and your chosen payment method, such as bKash or Nagad. We also collect technical session data your device sends automatically, including browser type and login timestamps, which we use to keep your account secure.
We share data only with processors directly involved in running your account — for example, payment processors that handle bKash, Nagad or Bank Transfer transactions. These processors operate under agreements that restrict what they can do with your data. We do not sell personal data to advertisers or unrelated third parties.
Contact our support team via the live chat or email route published on h880 and ask for a data summary. We will confirm the categories of information we hold and how they are used. Written requests by email create the clearest record for follow-up.
Yes. Raise a correction request through our support channel, specify what needs to change and we will update the record. We confirm once the change is applied. Some fields — such as account ownership details — may require identity verification before we make the edit.
Transaction records linked to bKash, Nagad, Rocket or Bank Transfer are kept for a period that covers our operational and dispute-resolution requirements. If you want to know the specific retention period for your account records, ask our support team and we will tell you.
This policy covers data h880 collects through its platform. Access to the platform itself depends on your local law and the eligible regions we support at the time. If your region is not currently eligible, account features may be restricted, and this policy applies only to data collected during any period when your access was active.